Tom worked so hard for us to get us into our first home. As a military family searching for a relocation home I couldn’t imagine a better realtor for the job! It was a stressful week and he made it as easy as he could for us.

I’ve had the pleasure of working with Tom on two separated occasions. First time as a first time home buyer and the second has a first time home seller. Needless to say I had zero to little experience in the real estate realm. It was important for me to find an agent in which I could trust not to take advantage of my inexperience and have my best interest at heart.

Well I’m here to tell you Tom is that person. He guided me through every step of the process while making me feel at ease the whole time. Tom always made himself available to me at any time anything was needed. One of my favorite things about working with him is that I never felt pressure. We were always working at my pace.

The last thing I want to mention is that his knowledge is an indispensable asset. There were a couple of occasions where the situation got tricky and could have gone bad quickly. Lucky for us he made the right decisions every step that got us the sale price we wanted.

At this point I do not consider him just my agent but also my friend. He truly is a genuinely good person.

Thank you so much Tom for all the hard work you put in for us. We now have the home we’ve always wanted and I will forever be grateful.

Do not estate to call this man if you’d like real estate advice. You’ll see for yourself.

Thank you very much for coming over today and helping us with the fireplace. Thank you as well for the lovely bottle of wine which we are keeping to drink when we are finally settled and can enjoy it and thank you as well for the lovely comments on your card.

It’s been a pleasure dealing with you throughout this process and the world would be a better place if it was filled with more people like yourself.

Best to you always,

We appreciate the outstanding customer service that Tom Sapinski provided us in the sale of my mother’s home and the recent sale of our home and the purchase of… our new home. Tom is very knowledgeable and has his finger on the pulse of the housing market. He is genuinely interested in helping his clients. Our home sold in one day! Tom kept us focused and rather than making a quick sale he helped us find the perfect home for us! Because of his professionalism and efforts, we were able to find exactly what we needed, in a fairly tight time frame and we are more than satisfied with our new home.
If you are in the market to sell your home or purchase a new one and want an agent who will respect and value you…look no further … Tom is your agent!

This letter is intended to express our appreciation for the excellent service we have consistently been privileged to receive from Tom Sapinski in our search for a home in the greater Ottawa area.

Tom was a pleasure to work with, whose patience and professional courtesy was constantly present during the countless homes we visited in our search for a wheelchair suitable home – till we finally found one in Stittsville.

I highly recommend he be credited for giving Prudential such a good reputation and he will definitely be recommended to all our friends who plan to buy a home in the future.

We wish him the best and remain assured in his success as he maintains this high quality level of service.

Sincerely yours,

Oct 12 2009

“Above and beyond our expectations!” We are now the proud owners of a new home and it is all thanks to Tom Sapinski. We had met a few Realtors before deciding Tom was the best fit. Tom was very patient, super informative, honest and best of all, he knew what we were looking for and stayed w/ in our budget. He kept us focused and grounded….and did I mention patient! Thanks so much Tom, we will be looking for you in the future when we go to sell and will certainly recommend you to all our friends and family!

…I have been meaning to touch base with you just to say thanks once again and let you know how happy we are with the house… We are both looking forward to spending a lot of time in the backyard this summer fixing up the gardens… We are so happy and thankful for all your time, patience and support through this experience.   You made the experience fun and enjoyable, never allowing us to settle for anything less than our perfect home. We will continue to confidently recommend you to anyone we know looking for an amazing realtor and person.

Thanks Again

“THANKS for being a great realtor. . .everything went smoothly with our purchase and the keys were waiting for us at the Day’s Inn. We loved working with you”

Thank for showing your appreciation. I feel however, it is me who should be thanking you for all you did to find us the home that would work for our family.  Not only did you find us a home, but you also found my parents the perfect home for them at a price they could afford.  You are an amazing realtor, and I am grateful that I met you so you could be my realtor for my first home.  You are a great pleasure to be around, honest, patient and kind.  I felt like I was dealing with a brother instead of a business person.   I felt you had our best interest at heart, it wasn’t so much about making the sale for you and I appreciated that a lot.   I was very satisfied with you and the work you did for me, and felt confident referring my parents to you because I knew they would be in good hands.  I must say not only did you prove me right, but I am thoroughly now amazed by you because of the work you did with my parents.  Again you proved to me what I already knew to be true that you have all your client’s best interest at heart, you are not just trying to make a sale, but you want to make sure your clients are happy with their purchase.  I am so grateful to you for a job well done with my first home purchase and I am even more grateful for a job well done with my parents.  THANK YOU!  I wish I could refer more people to you.  Continue doing a marvellous job, with the work ethic you have, I have no doubt you will go far……

Your Truly

We couldn’t be happier with our experience with Tom. As first time home buyers, there’s a lot of uncertainty and nerves. From the first meeting, Tom laid out how the home buying process works, in plain terms, without prompting. His straightforward and honest approach was what made us decide to go with him over another realtor.
Tom is very calculated in his work – if we didn’t like a house, he would help us separate the good parts from the bad, to help us narrow down what we were looking for. He never pressured us to look outside our price range, or to buy something we weren’t 100% sold on. He cared about our investment and wouldn’t hesitate to point out things that we may have overlooked that could affect the house’s value when it comes time to sell.
When we did find our home, Tom guided us through the contracts and offers, and looked out for our best interests. We ended up with a fair price below asking. It didn’t stop there though. Tom checked in on us frequently to make sure that everything was in order before closing. On moving day, he stopped by to wish us well, and followed up a few weeks later to make sure we were settled in. He offered to help us with things that most realtors wouldn’t have; he truly went above and beyond. With Tom, we felt heard and valued, and not like another customer. It felt like a friend was taking care of us. When we decide to move into a bigger place, we won’t hesitate to hire Tom again. He is warm, friendly and extremely professional. Thank you so much for everything!

You come highly recommended by me! Anytime I hear anyone looking for an agent in Ottawa I pass them your information and will continue to.

Thanks,

September 9, 2014

After 36 years of military service and various relocations throughout the world, it was time to purchase our very first home.  Having met Tom at an open house and we immediately felt comfortable and impressed with his friendly, relaxed and confident approach.

As mature first-time home buyers, Tom always ensured we were provided with the most current and up-to-date information.  Extremely attentive to our needs and the ever important budget, he would initially let us sway from our home search criteria but was comfortable reeling us in when he felt we were making too many compromises.  We also appreciated how Tom was quick to point out issues that would not fit with our desired home (layout, location, etc).

Once we found our home, Tom made certain we understood each and every step involved in the home-buying process never moving on to the next step until we were comfortable with the previous.   We were most impressed how Tom was quick to contact us when we had questions.  He also ensured we were aware of those times when he would not be available.  Even after we moved in to our new home, Tom still touched base with us and going above and beyond to ensure everything was to our satisfaction.

Tom is a highly professional individual and is clearly dedicated to his clients.  We would not hesitate to highly recommend Tom as your realtor.