Thank you for making it easy, stress-free and for finding the perfect home for me! I was sad to see it go… But life has changed 🙂

Thanks also for such a quick easy sale!

It was a pleasure working with you!

Thanks

We couldn’t be happier with our experience with Tom. As first time home buyers, there’s a lot of uncertainty and nerves. From the first meeting, Tom laid out how the home buying process works, in plain terms, without prompting. His straightforward and honest approach was what made us decide to go with him over another realtor.
Tom is very calculated in his work – if we didn’t like a house, he would help us separate the good parts from the bad, to help us narrow down what we were looking for. He never pressured us to look outside our price range, or to buy something we weren’t 100% sold on. He cared about our investment and wouldn’t hesitate to point out things that we may have overlooked that could affect the house’s value when it comes time to sell.
When we did find our home, Tom guided us through the contracts and offers, and looked out for our best interests. We ended up with a fair price below asking. It didn’t stop there though. Tom checked in on us frequently to make sure that everything was in order before closing. On moving day, he stopped by to wish us well, and followed up a few weeks later to make sure we were settled in. He offered to help us with things that most realtors wouldn’t have; he truly went above and beyond. With Tom, we felt heard and valued, and not like another customer. It felt like a friend was taking care of us. When we decide to move into a bigger place, we won’t hesitate to hire Tom again. He is warm, friendly and extremely professional. Thank you so much for everything!

I wanted to thank you, on behalf of myself and my family, for the excellent service your company afforded us during all phases of the house hunting process.  We were very fortunate to find and purchase a beautiful home that   met all of our needs in a relatively short time window.

A key ingredient to the success our trip was the superior brokering and customer service provided by Tom.  He was a joy to work with and represented us flawlessly and consistently went above and beyond the call of duty to close a challenging and multifaceted negotiation.

Again, my sincere thanks,

September 9, 2014

After 36 years of military service and various relocations throughout the world, it was time to purchase our very first home.  Having met Tom at an open house and we immediately felt comfortable and impressed with his friendly, relaxed and confident approach.

As mature first-time home buyers, Tom always ensured we were provided with the most current and up-to-date information.  Extremely attentive to our needs and the ever important budget, he would initially let us sway from our home search criteria but was comfortable reeling us in when he felt we were making too many compromises.  We also appreciated how Tom was quick to point out issues that would not fit with our desired home (layout, location, etc).

Once we found our home, Tom made certain we understood each and every step involved in the home-buying process never moving on to the next step until we were comfortable with the previous.   We were most impressed how Tom was quick to contact us when we had questions.  He also ensured we were aware of those times when he would not be available.  Even after we moved in to our new home, Tom still touched base with us and going above and beyond to ensure everything was to our satisfaction.

Tom is a highly professional individual and is clearly dedicated to his clients.  We would not hesitate to highly recommend Tom as your realtor.

This letter is intended to express our appreciation for the excellent service we have consistently been privileged to receive from Tom Sapinski in our search for a home in the greater Ottawa area.

Tom was a pleasure to work with, whose patience and professional courtesy was constantly present during the countless homes we visited in our search for a wheelchair suitable home – till we finally found one in Stittsville.

I highly recommend he be credited for giving Prudential such a good reputation and he will definitely be recommended to all our friends who plan to buy a home in the future.

We wish him the best and remain assured in his success as he maintains this high quality level of service.

Sincerely yours,

Oct 12 2009