We couldn’t be happier with our experience with Tom. As first time home buyers, there’s a lot of uncertainty and nerves. From the first meeting, Tom laid out how the home buying process works, in plain terms, without prompting. His straightforward and honest approach was what made us decide to go with him over another realtor.
Tom is very calculated in his work – if we didn’t like a house, he would help us separate the good parts from the bad, to help us narrow down what we were looking for. He never pressured us to look outside our price range, or to buy something we weren’t 100% sold on. He cared about our investment and wouldn’t hesitate to point out things that we may have overlooked that could affect the house’s value when it comes time to sell.
When we did find our home, Tom guided us through the contracts and offers, and looked out for our best interests. We ended up with a fair price below asking. It didn’t stop there though. Tom checked in on us frequently to make sure that everything was in order before closing. On moving day, he stopped by to wish us well, and followed up a few weeks later to make sure we were settled in. He offered to help us with things that most realtors wouldn’t have; he truly went above and beyond. With Tom, we felt heard and valued, and not like another customer. It felt like a friend was taking care of us. When we decide to move into a bigger place, we won’t hesitate to hire Tom again. He is warm, friendly and extremely professional. Thank you so much for everything!

You come highly recommended by me! Anytime I hear anyone looking for an agent in Ottawa I pass them your information and will continue to.

Thanks,

…I have been meaning to touch base with you just to say thanks once again and let you know how happy we are with the house… We are both looking forward to spending a lot of time in the backyard this summer fixing up the gardens… We are so happy and thankful for all your time, patience and support through this experience.   You made the experience fun and enjoyable, never allowing us to settle for anything less than our perfect home. We will continue to confidently recommend you to anyone we know looking for an amazing realtor and person.

Thanks Again

September 9, 2014

After 36 years of military service and various relocations throughout the world, it was time to purchase our very first home.  Having met Tom at an open house and we immediately felt comfortable and impressed with his friendly, relaxed and confident approach.

As mature first-time home buyers, Tom always ensured we were provided with the most current and up-to-date information.  Extremely attentive to our needs and the ever important budget, he would initially let us sway from our home search criteria but was comfortable reeling us in when he felt we were making too many compromises.  We also appreciated how Tom was quick to point out issues that would not fit with our desired home (layout, location, etc).

Once we found our home, Tom made certain we understood each and every step involved in the home-buying process never moving on to the next step until we were comfortable with the previous.   We were most impressed how Tom was quick to contact us when we had questions.  He also ensured we were aware of those times when he would not be available.  Even after we moved in to our new home, Tom still touched base with us and going above and beyond to ensure everything was to our satisfaction.

Tom is a highly professional individual and is clearly dedicated to his clients.  We would not hesitate to highly recommend Tom as your realtor.

“Thank you Tom for the very efficient way you helped us sell our home! We appreciated your professionalism, your experience and in-depth knowledge of the Ottawa real-estate environment. You guided us through each step and called the process exactly as it rolled out in the end. We could not be any happier. Thank you for your skillful guidance in this important life decision.”