I wanted to thank you, on behalf of myself and my family, for the excellent service your company afforded us during all phases of the house hunting process.  We were very fortunate to find and purchase a beautiful home that   met all of our needs in a relatively short time window.

A key ingredient to the success our trip was the superior brokering and customer service provided by Tom.  He was a joy to work with and represented us flawlessly and consistently went above and beyond the call of duty to close a challenging and multifaceted negotiation.

Again, my sincere thanks,

I would like to take this opportunity to thank you for your great service, patience and advice and I wish you all the best in your future real-estate projects.

Thank you

We couldn’t be happier with our experience with Tom. As first time home buyers, there’s a lot of uncertainty and nerves. From the first meeting, Tom laid out how the home buying process works, in plain terms, without prompting. His straightforward and honest approach was what made us decide to go with him over another realtor.
Tom is very calculated in his work – if we didn’t like a house, he would help us separate the good parts from the bad, to help us narrow down what we were looking for. He never pressured us to look outside our price range, or to buy something we weren’t 100% sold on. He cared about our investment and wouldn’t hesitate to point out things that we may have overlooked that could affect the house’s value when it comes time to sell.
When we did find our home, Tom guided us through the contracts and offers, and looked out for our best interests. We ended up with a fair price below asking. It didn’t stop there though. Tom checked in on us frequently to make sure that everything was in order before closing. On moving day, he stopped by to wish us well, and followed up a few weeks later to make sure we were settled in. He offered to help us with things that most realtors wouldn’t have; he truly went above and beyond. With Tom, we felt heard and valued, and not like another customer. It felt like a friend was taking care of us. When we decide to move into a bigger place, we won’t hesitate to hire Tom again. He is warm, friendly and extremely professional. Thank you so much for everything!

This letter is intended to express our appreciation for the excellent service we have consistently been privileged to receive from Tom Sapinski in our search for a home in the greater Ottawa area.

Tom was a pleasure to work with, whose patience and professional courtesy was constantly present during the countless homes we visited in our search for a wheelchair suitable home – till we finally found one in Stittsville.

I highly recommend he be credited for giving Prudential such a good reputation and he will definitely be recommended to all our friends who plan to buy a home in the future.

We wish him the best and remain assured in his success as he maintains this high quality level of service.

Sincerely yours,

Oct 12 2009

I Patrick Doyle and my spouse Jacqueline Oliver, have recently moved from Petawawa, ON to Kemptville, ON. Mr. Thomas Sapinski was our agent for the purchase of a home in Kemptville. We have moved many times in our Military Career and have dealt with many real estate agents. We have never met an agent more dedicated and understanding.

We were exceptionally pleased with Tom’s willingness to help, he was always professional and had a positive attitude. He was knowledgeable with any questions or concerns we had.

Tom’s service as an agent went above and beyond our expectations. We were very grateful to have him as our agent when we were purchasing our home.

Sincerely,